Interpretation Services

for Healthcare

Clear communication, better care

Start improving outcomes

Language access made easy

Powerful features built with patients and providers in mind

250+ languages and dialects

With 60+ available via video (VRI) and more via audio.

Tailored solutions, expert support

Get dedicated support and ADA Title II and ACA Section 1557 compliance expertise.

Document translation

Translate important documents securely and accurately.

Secure and compliant

Voyce is secure, encrypted, and adheres to HIPAA standards.

Rolling carts

Deploy Voyce on mobile, lightweight rolling carts for easy maneuverability and access at the point of care.

EHR and telehealth integrations

Integrate Voyce directly into your EHR and telehealth platforms to save valuable time.

Voyce at a glance

Reliable, integrated interpretation

250
+

Languages and dialects

<20
s

Avg. connection time

120
h

Interpreter training

10k

Medical interpreters

How it works

Simplify your language access program

Instant access

Connect to Voyce

Log in to the app on your device to access your dashboard and start using medical interpretation services.

One click

Select language

Browse or search through over 250 available languages, including 60+ supported via video for real-time, face-to-face communication.

Screen showing multiple languages selection
A smiling Martti ASL interpreter
In seconds

Begin interpretation

Rapidly connect to a medically qualified interpreter, ready to assist with any patient interaction, ensuring clarity and precision.

Fast feedback

Rate and submit feedback

After the session, rate the call and provide feedback to help us maintain and improve the quality of your interpretation services.

User interface for the call rating dialogue
After the call

Get data reporting and analysis

Our reporting gives you valuable insight into your organization's usage and interpretation data, like language trends.

Empower your care team

Ensure every patient understands and is understood

Faster access, better outcomes

In healthcare, time matters. Voyce reduces the waiting game, letting you connect with interpreters in seconds.

The result? More efficient consultations, fewer errors, and a better experience for both patient and provider.

A Martti interpreter providing interpretation

Culturally sensitive care

Interpretation is all about understanding.

Our interpreters don’t just speak the language, they understand the culture, giving you a critical edge in providing respectful, empathetic care.

The Martti language select "select from map" feature
A Martti interpreter with a blue background

Expert

Medically qualified, expert interpreters

Our interpreters are experts, trained to navigate complex medical conversations with precision and empathy. Every word matters, and with Voyce, you can trust that every patient and provider is understood clearly and accurately.

120+ hours of training
Nationally certified ASL interpreters
Rigorous quality assurance processes

Integrated

Powerful EHR and telehealth integrations

Voyce's EHR and telehealth integrations make accessing medical interpretation easier and more efficient.

EHRs like Epic, Cerner, and eCW
Telehealth platforms like Teladoc and Doxy.me
Video conferencing like Zoom and Teams
A newspaper photograph of an early Martti deviceA doctor and a patient look at an iPad together

Crucial

Communication for every patient

Voyce helps ensure clear communication for limited English proficient (LEP) and Deaf or hard-of-hearing patients.

Everyone deserves to be understood, no matter their language or background.

Real stories, real impact

What Voyce's clients are saying

"It's just the best thing that has happened to our outpatient care in many years. The quality of the service — it's beautiful."

Elizabeth Gallo, RN

St. John's Episcopal Hospital

"Voyce came in as a pilot project and it was lights out — they did such a great job. I appreciate the partner that Voyce has become here at the medical center."

Diya Sarsour

Maimonides Health Center

“[Voyce] really helps to reassure [families] and answer their questions immediately… [it] really helps to promote allyship and inclusivity for a lot of our families who don’t speak English.”

Dr. Audry Lim

Hamilton Health Sciences

"Integrating translation services into our Epic EHR allows patients and clinical teams to more quickly and easily share info."

Suzanne Howard

NYU Langone

“Voyce can make it easier for users to seamlessly introduce an interpreter into medical care conversations.”

Ross Mayfield

Zoom

"Voyce’s seamless language interpretation ensures that trust between patients and providers continues to grow.”

Carlos Ortiz

Sun River Health

Book a demo and see why providers love Voyce

Trusted by thousands of hospitals, health centers, and clinics

Voyce FAQs

Your top questions, answered

What languages does Voyce support?

Voyce offers interpretation services in over 250 languages, including 60+ via Video Remote Interpretation (VRI), with the rest available via audio or over the phone (OPI). Our service ensures accurate communication for all patients, including those who are Deaf or hard-of-hearing.

How quickly can I access an interpreter through Voyce?

Voyce connects you to a qualified interpreter in under 20 seconds for most languages. Even for rare languages, the average wait time is under two minutes, ensuring no delay in critical healthcare moments.

Are Voyce interpreters medically qualified?

Yes. Every Voyce interpreter is trained in medical terminology, exceeding industry standards. Our interpreters undergo more than 120 hours of specialized training before starting. This training includes medical terminology, patient confidentiality (HIPAA), cultural sensitivity, and standards of practice in healthcare interpreting. Additionally, interpreters must complete 10 hours of continuing education each year to stay updated on medical advancements and interpreting best practices.

ASL interpreters are certified by the Registry of Interpreters for the Deaf (RID), while other spoken language interpreters are vetted for healthcare accuracy.

How does Voyce ensure the quality of its interpreters?

Voyce's Quality Assurance team continuously monitors interpreter performance to ensure adherence to national healthcare standards. Feedback and performance coaching help interpreters maintain high-quality communication at all times.

Does Voyce adhere to HIPAA standards?

Yes, Voyce adheres to HIPAA standards for data security and privacy. Voyce meets health information protection requirements for HIPAA compliance and follows privacy guidelines for healthcare data.

Can Voyce integrate with our telehealth or EHR systems?

Yes, Voyce seamlessly integrates with platforms like Epic, Cerner, AmWell, Zoom, and more, ensuring easy access to interpreters within your existing systems.

Does Voyce offer document translation services?

In addition to interpretation, Voyce provides high-quality document translation for healthcare documents, ensuring that all written communication is clear and compliant.

Does Voyce help us meet compliance requirements like Section 1557 and ADA?

Voyce supports compliance with Section 1557 of the Affordable Care Act and the Americans with Disabilities Act (ADA), ensuring accessibility for all patients.

Can I schedule an interpretation session?

Yes. While most services are available on-demand, you can schedule interpreters for rare languages or special cases.